Credits Buy credits →

Billing & credits

Understand how credits work, how to purchase them, and how to troubleshoot payments.

Credits

  • Credits are consumed when using paid models/features.
  • Different models may have different credit costs.
  • Your balance is shown in the app under Credits.

Buying credits

  1. Open Credits.
  2. Select a package.
  3. Choose your payment method.
  4. Complete payment and wait for confirmation.

Receipts and history

Check your payment history in the app under the payments/credits sections (where available).

Refunds / chargebacks

Refund availability depends on the payment method and local regulations. Contact support for help.

Common payment issues

  • Pending: some methods take time to confirm. Refresh after a few minutes.
  • Failed: verify card/bank details and try again.
  • Credits not added: confirm payment status then contact support with your payment ID.

See also: Troubleshooting